AGB - General Conditions of Business

The General Conditions of Business of Corporate Coaching Institut, Glashütten im Taunus - Germany consist of the Data Share Agreement and the Website Terms and Conditions of Sale, which you find below:



In certain regions of the world, Edinburgh Business School ("EBS") works in partnership with contracted local partners to deliver its academic programmes. To ensure the programmes are managed efficiently and students supported effectively in Germany, some information recorded as you progress in your studies may be shared between Edinburgh Business School and Corporate Coaching Institut ("CCI").
CCI will only use this information for programme support, for administration and for the provision of information to students; EBS will use this information for academic programme management, and for operational and administration purposes only. By using this website you hereby consent to such uses.

If you study with the Edinburgh Business School (EBS) for a Heriot-Watt University (HWU) award, the University and EBS together with CCI are joint data controllers. If you study with EBS without matriculating on a HWU programme, EBS is the data controller. EBS and CCI hold your personal data securely and restrict access to personal information to people who need to use it in the course of their duties.

You also keep your right to always appeal against your consent to store your data.

When collecting and processing information about you, we must comply with the UK Data Protection Act, 1998, the European Union General Data Protection Regulation and other privacy laws that apply in the countries in which EBS and CCI operate.



Your order is subject to the following terms and conditions (unless you have made special arrangements directly with CCI). These may change from time to time.

1. Your order
EBS and CCI will do their best to fulfil your order but cannot guarantee to do so. No contract is formed until CCI sends you acknowledgement and acceptance of your order. CCI will take care that delivery of course material is sent out by EBS as soon as possible.

2. Price
The price stated on our order form is inclusive of any applicable value added or other sales tax, however the breakdown of any applicable value added tax (Mehrwertsteuer) payable with your order is indicated on the paper invoice you will receive. Prices are as stated from time to time on the order form and are subject to change without notice. Post and packing charges are also indicated separately on the form and on the paper invoice you will receive where applicable.

3. Product
It is possible for you to select course text in either English, Spanish, Arabic, Russian or Chinese.
For Chinese, you should be aware that although the course materials are in Chinese and you may take your examination in Chinese, all other information is in English. You need to be able to understand and communicate in English in order to register for your examinations, purchase your courses and manage your programme. The Chinese language version is only available for specific courses as shown on the order form.
If you have previously purchased the text-based Course only it is possible for you to purchase an online upgrade. This will enable you to access all aspects of the online Course and undertake online Student Administration. In order to upgrade you must supply a valid Course Serial Number (refer to green forms at the front of your course text). If you have not purchased an upgrade you do not get access to the online Course content.
The system requirements for the course websites are:

Operational Internet connection
One of the following browsers: Internet Explorer 5 or higher, Netscape Navigator 6 or higher
The browser must have JavaScript enabled, and must accept cookies
For the Quantitative Methods tutorials, the free Java Runtime Environment (version 1.3.1) is required
For the pdfs, Adobe Acrobat 4 or higher is required.

In order to utilise the course website you must supply a valid email address. Courses purchased are made in your name and under the programme rules are non-transferrable.

4. Payment
All payments have to be made to CCI´s bank account at Commerzbank AG, Königstein im Taunus (Account Number: 373759000; BLZ: 50040000), which you will also find on your paper invoice. Upon payment of your invoice, CCI will inform EBS to ship your ordered course material directly to your postal address.

5. Cancellation and Returns
In general, if for any reason you are not satisfied with your purchase, you have a right to cancel your contract. Simply notify us of your request to cancel within 7 days of receiving your on-line materials and, at your option, we will issue a full refund for the price of the course or supply you with an alternative. If the physical text book has not been dispatched to you at the point of cancellation EBS will also refund the postage.
3 Day Seminar: students will have up to 30 days before the start of the seminar to cancel and receive a full refund.
Revision Seminar: students will have up to 14 days before the start of the seminar to cancel and receive a full refund.

6. Title and Risk
You are solely responsible for the physical goods from the time they leave EBS and for the importation of those goods into Germany or the country of delivery (including arranging for any necessary legal consents and payment of duties or taxes), and EBS aswell as CCI accept no responsibility for any claims arising from such importation.
Ownership of all goods shall remain vested in EBS (and EBS reserves the right to dispose of the goods) until it has received payment in full of all debts you owe to EBS.

7. Licence
The following terms apply to software and other electronic products ordered through EBS and CCI:

Use (load into temporary memory or permanent storage) a single copy of the product on only one computer at a time. If this computer is linked to a network then the product may only be installed in a manner such that it is not accessible to other machines on the network.
Transfer the product from one computer to another provided that you only use it on one computer at a time.

Rent or lease the product or any part of it
Copy any part of the product, except where specifically indicated otherwise or for back-up purposes
Reverse engineer, decompile or disassemble the product
Use the product on more than one computer at a time
Transfer the ownership of the product or any part without gaining EBS´s prior written permission.

Please note that EBS continues to own any software supplied to you; you will only own the disk on which it is supplied.

8. General
EBS and CCI do not make any representation or give any warranty or undertaking as to the quality of the goods or services, their correspondence with description or fitness for purpose, or that the goods are not defamatory, injurious, obscene or unlawful, or that any trade marks or copyright used on or in connection with the goods do not infringe any intellectual property rights not owned by EBS.

EBS and CCI will do their best to ensure that access to our Websites is available on a constant basis but do not give any guarantees in this respect. EBS and CCI shall not be liable for any failure or delay in performance of our contracts if this is due to circumstances beyond our reasonable control. As far as is permitted by law, all implied warranties, conditions or other terms are hereby excluded.

In the case of software or other downloadable electronic product, EBS and CCI do not make any representation or give any warranty or undertaking that the functions of such product meet your requirements or that the media is compatible with any computer system on which it is used or that the operation of the software will be unlimited or error-free. In no event shall EBS and/or CCI be liable for any damages whatsoever arising out of the installation of such product. You assume responsibility for selecting the product to achieve your intended results and for the installation, use of and results obtained from that product.

EBS and CCI shall not in any circumstances be liable for any indirect or consequential damage or loss howsoever caused. You are not permitted to remove or amend any trademark, copyright or other proprietary notice on any of our products. You acknowledge that all rights in and to any and all copyrights, know how and other intellectual property rights relating to our products are and shall remain our property. You will not at any time do, or cause to be done, any act or thing which impairs or infringes those rights. CCI´s maximum aggregate liability ist he amount actually paid by you to us for providing the services and/or delivery of the products.
These terms and conditions and all contracts under these terms and conditions are governed by and shall be construed in accordance with the laws of Scotland and all disputes shall be submitted to the exclusive jurisdiction of the Scottish courts.

EBS and CCI reserve the right to terminate any contract formed under these terms and conditions immediately by written notice and to take action to recover damages suffered by us if you breach any of these provisions.